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Humanizing Email Capture

Capturing important emails remains the biggest compliance roadblock. In fact, Radicati Group expects business email to account for more than 139.4 billion sent/received emails each day by 2018. Yet, many organizations are still ignoring the information governance last mile of capturing these emails, thereby creating considerable litigation risks. Why? Because effective email capture is downright impossible if it requires employees to complicate their daily work routine.

Information governance must be a seamless part of employees’ current email regimen – it must be incredibly simple and be part of employees’ preferred user experience. Our Information Governance solution now makes the right thing to do, the easy thing to do for employees. With harmon.ie, organizations can properly manage important emails and documents as business records in SharePoint so they can capture, classify and retrieve them when needed … without asking employees to change their normal workflow.

Giving workers ultimate control, eliminating human error and reducing employee resistance, harmon.ie:

  • Employs simple Outlook rules to make saving important emails effortless;
  • Gives workers an intuitive way to dictate which emails need to be stored for compliance; and
  • Allows information workers to automate the email capture, classification and upload process.

So what do our customers think? Ron Surette, former director general of digital preservation and CIO of the Library and Archives of Canada, notes:

“Technology is useless if it isn’t easy to use. SharePoint can become a document graveyard if employees don’t embrace the tool or use it the right way, and you can’t manage what your users don’t upload or classify. Employees don’t have time to manually specify metadata or classify every email they want to store as an email of record in SharePoint. harmon.ie provides an accurate, easily accessible digital paper trail. It turns a complex process that workers simply won’t do, into something extremely simple that they willingly embrace.”

harmon.ie now solves this problem by enabling the automatic capture of emails into SharePoint. Check out today’s news release or register for one of the upcoming webinar sessions to learn more.

Ram Tagher
Product Manager